Single sign-on (SSO) setup

Single Sign-On (SSO) integration enables enterprise organizations to authenticate users through their existing identity provider, streamlining access management and enhancing security across your documentation workflow.

Note

SSO integration is available exclusively for enterprise customers. Contact our team at help@gopromptless.ai to learn more about enterprise plans and pricing.

Supported authentication methods

Promptless supports enterprise authentication through industry-standard protocols:

• SAML 2.0: Compatible with enterprise identity providers including Active Directory Federation Services, Okta, OneLogin, and Azure AD
• OpenID Connect (OIDC): Modern authentication protocol supporting Google Workspace, Azure AD, and other OIDC-compliant providers
• Direct integrations: Native support for Google Workspace and GitHub Enterprise authentication

Prerequisites

Before requesting SSO setup, ensure your organization has:

• An active Promptless enterprise subscription
• Administrative access to your identity provider
• The ability to configure SAML assertions or OIDC claims for user attributes
• A verified domain configured in your Promptless organization settings

Request SSO configuration

SSO setup requires coordination between your IT team and Promptless. The process involves providing specific configuration details to our team.

1

Collect Identity Provider Information

Gather the required configuration details from your identity provider:

For SAML 2.0 Integration:

• Identity Provider (IdP) Entity ID or Issuer URL
• Single Sign-On Service URL
• X.509 Certificate (public key for signature verification)
• Attribute mappings for email, first name, and last name fields

For OpenID Connect (OIDC):

• Issuer URL (discovery endpoint)
• Client ID and Client Secret
• Authorization endpoint and Token endpoint URLs
• Supported scopes and user attribute claims

2

Submit Configuration Request

Contact our support team (either via your dedicated account manager or by emailing support) and send the following info:

• Your organization name and verified domain
• Preferred authentication method (SAML 2.0 or OIDC)
• The configuration information collected in Step 1

3

Configuration and Validation

Our team will configure the SSO integration and provide:

• Service Provider (SP) metadata for your identity provider configuration
• User attribute mapping and role assignment configuration

Post-configuration user experience

Once SSO is active, team members will experience seamless authentication:

• Automatic Identity Provider Redirect: Users accessing Promptless are redirected to your organization’s login portal
• Single Authentication: After successful IdP authentication, users gain immediate access to Promptless
• Just-in-Time User Provisioning: New users are automatically created based on their identity provider profile
• Role and Permission Mapping: User access levels can be synchronized from your identity management system

Security and compliance benefits

SSO integration provides enhanced security controls:

• Centralized Access Management: Control Promptless access through existing identity management workflows
• Multi-Factor Authentication Enforcement: Leverage your identity provider’s MFA requirements
• Unified Session Management: Consistent session handling across organizational applications
• Comprehensive Audit Trails: Complete authentication and access logging for compliance requirements

Support and implementation

For questions about SSO setup or to discuss your organization’s specific authentication requirements, contact our enterprise support team at help@gopromptless.ai.

Our team will work directly with your IT department to ensure smooth implementation and integration with your existing security infrastructure.