Privacy Policy
Promptless is designed with data minimization in mind: we access only what we need, when we need it, and we don’t store what we don’t need. This page explains our approach to privacy and how we handle your data.
Our Privacy Principles
Section titled “Our Privacy Principles”We Don’t Store Your Source Code or Conversations
Section titled “We Don’t Store Your Source Code or Conversations”When Promptless analyzes a GitHub PR or Slack thread, we process that content in real-time to generate documentation suggestions, then discard it. We don’t retain copies of your source code, support conversations, Jira tickets, or other integration data.
We Don’t Train Models on Your Data
Section titled “We Don’t Train Models on Your Data”Promptless does not use your content for pre-training or fine-tuning language models. Your code, documentation, and conversations are used solely to generate your documentation suggestions.
We Store Only What’s Necessary
Section titled “We Store Only What’s Necessary”The data we store is limited to what’s required to operate the service:
- Documentation copies for tracking changes and generating updates
- Feedback you provide to improve suggestion quality
- Integration credentials to connect with your tools
Your Data Is Encrypted
Section titled “Your Data Is Encrypted”All data in transit is encrypted using TLS 1.2 or higher. Data at rest is protected using AES-256 encryption.
You Control the Integration Scope
Section titled “You Control the Integration Scope”Promptless only accesses the specific repositories, channels, or projects you configure. We don’t request broad organizational access. You choose exactly which resources Promptless can see.
Enterprise Privacy Options
Section titled “Enterprise Privacy Options”Organizations with stricter requirements can deploy Promptless on their own infrastructure. Self-hosting provides complete data control with no data leaving your environment.
Enterprise customers can also use customer-managed model deployments, ensuring your content is never processed by external AI providers.
Complete Privacy Policy
Section titled “Complete Privacy Policy”For the full legal privacy policy covering data collection, retention, cookies, and your rights, see the Promptless Privacy Policy.
Questions About Privacy?
Section titled “Questions About Privacy?”For questions about our privacy practices or to exercise your data rights, contact us at help@gopromptless.ai.