Intercom Integration (Beta)
Used for: Triggers
Promptless integrates with Intercom to enable automated documentation updates based on support conversations and repeated customer questions.
Installation
Section titled “Installation”- Click “Connect Intercom” from the integrations page.
- Review and approve the requested permissions.
- Verify that Intercom is connected in the integrations page.
Authentication Model
Section titled “Authentication Model”Promptless uses OAuth-based authentication for Intercom integrations, which provides:
- Secure token-based authentication
- Granular API access scopes
- Ability to revoke access at any time
- Regular token rotation for enhanced security
What You Can Do with Intercom
Section titled “What You Can Do with Intercom”Once connected, you can use Intercom as a trigger source to monitor support conversations for documentation gaps (Beta).
Contact help@gopromptless.ai if you need help enabling Intercom triggers for your organization.