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For the complete documentation index, see llms.txt.

Getting Support

Have questions or need assistance? We’re here to help.

Our team actively wants to help you get the most out of Promptless. Whether you’re troubleshooting an issue, fine-tuning your setup, or just have a question, don’t hesitate to reach out. We can help with:

  • Issues with events Promptless has processed — If something doesn’t look right with a trigger, suggestion, or any event Promptless handled (e.g., a code PR, a Slack message, or anything else), let us know and we’ll investigate.
  • Configuring your setup — Need help with integrations, pipelines, or other configuration? We’re happy to walk through it with you.
  • Steering the Promptless agent — Want to guide the agent’s behavior, adjust preferences, or customize how it handles your docs? We can help you dial it in.
  • Anything else — No question is too small. If you’re wondering about something, just ask.

Slack logoSlack Connect

During onboarding, we set up a shared Slack channel between your team and ours for direct support.

Schedule a Call

Book a 30-minute call with our team to discuss your questions or get hands-on help.